ICA Team
Meet the Members of the ICA Team
Laura Santurri
Laura lives in New Franklin, Ohio, with her husband, Harlan, and seven adopted dogs. She was diagnosed with interstitial cystitis/bladder pain syndrome (IC/BPS) in 2000 but started having symptoms about three years prior, when she was 14 years old. Just before her diagnosis, she stumbled upon the ICA, an organization that quickly became her lifeline. Since that time, she has been engaged with the ICA in various ways, including as a volunteer, board member, and board chair. Laura is passionate about patient education and ensuring that all members of the IC/BPS community have the evidence-based information they need to make the best decisions about their care. Laura has a B.A. in Interdisciplinary Anthropology, an MPH with a focus on disease prevention and health promotion, and a PhD in health education and promotion. In addition to her role with the ICA, she serves as associate adjunct faculty with the University of Indianapolis.
Teri Short
When asked when she began her career in administration, Teri laughs, 'Oh, around age six!'—recalling a favorite childhood playtime as office manager of a make-believe quilt factory, supervising sales, design, production, and logistics. Her early passion evolved into a real-world career defined by curiosity, hard work, and a steady progression from entry-level roles to a seat at the executive table. Teri is a creative problem solver who instinctively transforms administrative operations through strategic and innovative process improvement. She is recognized as a skilled and personable communicator and servant-leader who designs and manages diverse projects. From planning seamless events to coordinating marketing strategies, she brings a thoughtful, tech-savvy approach to every strategy she employs—ensuring team and stakeholder satisfaction, as well as measurable results. She lives in Indianapolis, Indiana, with her husband of nearly 30 years, her son and his family, and her daughter. Three unpredictable but affectionate cats often invite themselves to Teri’s online meetings. Her faith is the cornerstone of her work, family, and personal mission—sharing hope and encouragement wherever she goes.